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iSOFT Clinical Innovation

Director User Experience and Design

As Director of User Experience and Design at iSOFT I oversaw or directly implemented a number of innovation projects. This was a top level strategic role reporting to the CMO who reported to the board and which required collaboration with global business units and matrix management of global resources including development and design teams in India.

Vital Signs App for Nurses

3 weeks from Design to Implementation

PROBLEM

  • Business challenge: We needed something fast and impressive to demonstrate design, agility and innovation benefit for an important customer.
  • Technical challenge: The innovation had to interface with our existing enterprise system & needed to be delivered live within 3 weeks
  • Human challenge: Needed something which added authentic value to end users, we chose Nurses

PROCESS

After securing agreement for the basic Vital Signs concept I quickly drew up the wireframes for circulation making all design decisions and using the default iPhone UI and input elements. I then worked with inhouse networking colleagues in Netherlands and located a 3rd party developer in The Hague to build the App. I managed the project and visited the site to confirm assumptions and drove refinements.

OUTCOME

We went from concept to in-hospital implementation, interfacing with iSOFT's enterprise Nursing module within 3 weeks and secured ongoing sales for our organisation, while demonstrating design, agility and innovation benefit.

The Chief Surgeon at the hospital said "its not often a picture will make your heart beat faster, but these (designs) did!"

Internally the speed and success of the implementation ignited enthusiasm across the organisation, with great feedback and business units competing for involvement in next stages.
 
 
 

  

Personal Health Data in context

Patient Portal

The Patient Portal presents a persons health information alongside condition information. 
 

Patientportal mobile viewer

 

Innovations for iPad

Projects

Mobile Banking

pitch work for leading a/nz bank

Innovation in Tax

mobile solution for inland Revenue

Innovation in Energy

responsive solution for energy management

UK Medical Records

NHS Nationwide SUMMARY CARE RECORD

Innovation in Clinical Interface Design

MICROSOFT PATIENT JOURNEY DEMONSTRATOR

Data Comparison innovation

MICROSOFT
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